Authoring FAQs

Answers to your frequently asked authoring questions

Anthony Karcz avatar
Written by Anthony Karcz
Updated over a week ago

Do Rise courses use responsive design?

Yes. You build a Rise course once, and it's fully responsive. You don't have to do any extra work to make a Rise course fit perfectly on each computer, tablet, and smartphone. It automatically adapts to each device and screen orientation. It couldn't be easier to create beautiful courses for any device.

Can I create courses on tablets or smartphones?

No. To create Rise courses, you need a Mac or Windows computer and a supported browser. You can, however, view Rise courses on any device.

Can authors collaborate on a course?

Yes! With Rise collaborative authoring, team members can create and edit different lessons in the same course at the same time or take turns fine-tuning the same lesson. Learn more.

Can I export courses from Rise to an LMS?

Rise courses can’t be exported. Rise is a holistic online training system. You can create courses, enroll learners, and track their progress—all in Rise! Learn more.

Can I import courses into Rise from my LMS?

We currently support importing SCORM content from any authoring app and tracking learners' results in Rise. We don’t support importing courses from an LMS or the import of AICC, xAPI (Tin Can API), or cmi5 packages.

Can I import PowerPoint slides?

You can’t yet import PowerPoint (PPT, PPTX) files directly into Rise. However, you can use a third-party tool to convert your presentation to an LMS package and import that package into Rise.

Can I make my Rise courses public?

Rise courses can't be public, nor do they support anonymous participation. Each learner must be a member of your Rise team. You can make courses visible to your whole team by publishing them to your course library.

Does Rise meet accessibility guidelines?

Rise isn't fully compliant with Web Content Accessibility Guidelines (WCAG) yet. We're working on WCAG 2.1 compliance now and will share the details in a voluntary product accessibility template (VPAT) when it's ready. So far, we’ve increased the contrast for built-in course features, added alt text for images, made course content keyboard-accessible, and added closed captioning for videos. You can read more about what we're doing to make Rise more accessible in our Accessibility Journey.

Can I translate courses into other languages?

Yes, you can! Rise supports translation for left-to-right languages and double-byte character sets, such as Chinese and Japanese.

Can I build courses with right-to-left languages?

Not yet, but we might add support for right-to-left languages such as Hebrew and Arabic in the future. 

Do you have best practices for using images, videos, and audio in Rise courses?

Rise uses industry standards and the latest technologies to reduce file sizes so courses load quickly without compromising quality. We recommend using the highest quality media in your courses and letting Rise do all the work of optimizing them. See this article for tips on using pictures, videos, and narration in Rise.

What types of web content can I embed in Rise courses?

Rise uses Embedly to embed rich media in courses, which means you can use videos, images, documents and other media from over 400 content providers, such as YouTube, Vimeo, Instagram, and Scribd. See the complete list of supported content providers here

Just copy the URL for the media you want to use and paste it into Rise. It's that easy!

If your web content doesn’t work, check here for tips.

Are stock images royalty free?

Yes. We have partnered with Pixabay and Unsplash to provide stock assets that are royalty-free for commercial and non-commercial use.

How do I invite stakeholders to review my courses?

You can add them as collaborators! Click the link to learn more about collaborating with team members.

Can Rise courses be viewed offline?

No, learners must be connected to the internet to view courses in Rise.

Can I print my course to PDF?

Yes you can! Click here to see how it works.

Can I send a copy of my course to a Rise user on another team?

You can send a copy of a course to other authors on your team.

What happens if an admin deletes my course? 

Admins can delete courses you submitted for publishing, but they can't delete projects from your Create dashboard. If an admin deletes a course, learners won't be able to find it or take it. However, you can still find it on your Create dashboard. The project tile will no longer have a status of Unpublished Changes or Published. The course report will remain unaffected unless it was also deleted. If you submit the course to be published again, learners have to be re-enrolled. 

Can an admin restore a course that I deleted? 

If you delete a course from your Create dashboard and then delete it permanently from your Deleted Items folder, there’s no way to restore it. If the course has already been published to the library, learners will still be able to find and take it.

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