Sales of Rise.com ended in 2024, and as of December 31, 2026, we will be ending all support and operations for Rise.com to consolidate our platforms under Articulate 360.

The launch of Reach 360 enabled us to provide the training distribution, user management, and data analysis that Rise.com customers expect, along with the award-winning content creation and review apps that come with an Articulate 360 subscription.

Articulate 360 offers the same functionality as Rise.com, plus many additional features and quality improvements. Migrating your Rise.com content to Reach 360 preserves your team’s published training, learner data, reporting, and any other customizations you've made. This guide has all the information you need to make the move from Rise.com to Articulate 360 and Reach 360.

With an Articulate 360 Teams subscription, your team gets access to the award-winning Storyline 360 and Rise 360 apps, millions of stock assets, a project review tool to collect feedback, and online training led by industry experts. The subscription also includes exclusive collaboration features, like shared templates in Storyline 360 and courses that can be created and edited at the same time in Rise 360.

Reach 360—a frictionless LMS—also comes with Articulate 360. Built to help modern organizations deliver dynamic training content fast, Reach 360 offers a simple way to train more learners. Rise.com admins will find that it provides a very familiar experience.

A complete package, Articulate 360 gives you more advanced course creation tools and collaborative review options, in addition to the easy user management, reporting, and content distribution of Rise.com.

All of your team's published training, including imported content, is preserved in Reach 360 after you switch from Rise.com. Premium content that you enabled in your library won't be retained. But don't worry—you can publish those courses again from Rise 360.

You can also choose whether to keep all of the courses your Rise.com authors have in their Create tab or just your published training. For both options, content associated with an author can be found in Rise 360 after the switch.

Note: Designate an Articulate 360 user to receive authored content from Rise.com authors who don't have a seat on your Articulate 360 Team subscription.

All user and content reports are preserved. After you switch to Reach 360, you'll see new reporting as well as all previous reporting for those items when you publish updates to your content.

You’ll now manage all of your non-learners in Articulate 360 from the Manage Team tab. Add admins, reporters, and, with Reach 360, managers who can do even more without full admin access. They’ll access Reach 360 right from their Articulate 360 dashboard.

Authors will become learners in Reach 360. Learners go directly to your Reach 360 URL to log in, just like they do for Rise.com. In fact, your Rise.com URL redirects to your new Reach 360 URL automatically. Provide authors with creator licenses on your Articulate 360 team so they can continue to edit and create content.

If you manage your organization with SSO, learners will continue to log in with your original Rise.com SSO after migration. Our technical account managers can walk your network administrators through the simple changes needed for your Identity Provider. Admins, managers, and reporters will log in through Articulate 360, which requires separate SSO management.

You can still use Rise.com during your active subscription term.

Yes, annual subscriptions can be renewed up until December 31, 2025. If you have a pending multi-year renewal, you'll be converted to an annual term subscription. As of January 2026, we're unable to extend another annual renewal.

We're unable to extend subscriptions past their end date. We encourage you to explore how Reach 360 can provide you with familiar service and additional features and benefits.

While we do support full content and data transfer to Articulate 360, we're unable to support exports out of Rise.com due to technical constraints.

No. Once we convert your Rise.com site to Reach 360, we won't be able to restore previous Rise.com functionality.

Yes. Once converted to Reach 360, your subdomain address will end with reach360.com instead of rise.com. But don't worry; anyone using your rise.com address will automatically be redirected to Reach 360. If you change your subdomain after migration, the original Rise.com URL will redirect for 30 days from that point forward.

Everyone in your Rise.com subscription will be assigned the learner role upon migration to Reach 360. Admins and reporters must be given the appropriate permissions in the Articulate 360 Teams dashboard. Additionally, any current authors must be assigned a seat on your Articulate 360 team in order to author content in Rise 360 and Storyline 360.

This article provides a deeper dive into user roles in Articulate 360. 

Yes. Reach 360 is included as part of your Articulate 360 Teams subscription. You'll start with 300 annual active learner spots but can easily upgrade to more.

Reach 360 is built from the same Rise.com technology that you love. However, the creation and collaboration experiences in Articulate 360 are far more robust. Articulate 360 has two authoring solutions: Storyline 360 for complex, interactive training, and Rise 360, which is most similar to the Rise.com authoring experience. You'll also enjoy collaborative content reviews with Review 360.

Reach 360 is where you'll find your training libraries, learner management, and reporting, similar to Rise.com.

Yes! Like Rise.com, Reach 360 supports SSO for learners. Articulate 360 also supports SSO for Teams. For assistance with transitioning SSO from Rise.com to Reach 360, contact the team at enterprise@articulate.com.

Definitely! Feel free to start a trial and experience everything that you'll get with an Articulate 360 subscription. Keep in mind that any data you upload to Reach 360 during your trial will be overwritten during migration.

All of your learners, group memberships, content (published and unpublished), enrollments, and reporting will be preserved. Block templates aren't preserved. Your content is in a folder labeled Rise.com on your Rise 360 dashboard. Your reports are preserved in Reach 360.

All premium content library content is available in Rise 360 to personalize and deploy to Reach 360 but can't be turned on with one click as a full library.

Collaborators must be on the same Articulate 360 Team as training owners to maintain collaboration status. If they have a seat on a different team or don't have a seat at all, their collaboration status isn't preserved.

Self-registration links will continue to work after you migrate to Reach 360 for as long as Rise.com is supported by Articulate. However, we recommend generating fresh links once the migration is complete.

Reach 360 has all the same reports as Rise.com, plus a manager role, and admins have full access to the Analyze tab. Rise.com users who aren't designated as Articulate 360 admins become learners in Reach 360. Yes, the reporter role is part of Reach 360.

Learner login credentials may be reset when migrating to Reach 360. To avoid confusion, we recommend all users reset their password by clicking the Forgot Password link on the Reach 360 login page the first time they access the system.

Very likely, yes. Reach 360 uses its own API, and you may need to take additional steps with advanced automation via Zapier. Please let us know when you set up your migration, and we'll be happy to help you out.

Yes! Please check out this on-demand Reach 360 webinar that covers things like roles and permissions, content publishing, and more!

If you purchased your subscription from a global reseller, please contact them directly. They'll be able to assist you further with all your migration needs.

Reach out to the team at success@rise.com and we'll help get your migration going!

Need help logging in? Wondering how to access your apps? Looking for additional training? Articulate 360 users have access to our award-winning support, including and extensive knowledge base and the friendly faces from the Rise Happiness team, plus our E-Learning Heroes community forum. Get more info by following this link: https://articulate.com/support/article/Articulate-360-FAQs-Sales-and-Support#help-and-support