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Import Third-Party Training

How to import SCORM content from any authoring app into your library

Anthony Karcz avatar
Written by Anthony Karcz
Updated over a week ago

This article applies to: Admins

While it’s a snap to create professional training in Rise, you may have legacy courses you’ve built with other platforms and want to make available to your Rise learners. Or maybe you've built content that contains gamification or surveys that you can't yet recreate in Rise. That’s why we make it easy to import your third-party training.

Here’s how it works.

Step 1: Export Your Training

To import your training into Rise, you have to export it in the right format. Rise supports content exported using SCORM 1.2 or any edition of SCORM 2004. When you export your training from your third-party tool, save it to an easy-to-access place on your PC. That’s what you’ll need for the next step.

Note: If you're importing Rise 360 training, use the Export to tool in Rise 360 to transfer your course.

Step 2: Import Your Training into Rise

  1. In Rise, select the Manage tab and then select Courses.

  2. In the upper right, click the Import Course link.

  3. On the window that displays, click Upload Course.

  4. Select the SCORM package you exported in the previous step and, once the package is finished uploading, click Done.

Step 3: Publish Third-Party Training

Once you’ve imported your training, you’ll publish it to make it available to your learners. Select your imported course from the course list to view its details. You’ll be able to find it easily with the Imported tag that displays next to the course entry.

Rise automatically generates a course overview based on the SCOs in your SCORM package. You can also add a cover photo, description, edit the title, add topics, and change the author. You can preview the course just like you can your other Rise courses.

At the bottom of the course details page under Properties, you’ll see the API and tracking parameters that were set in your third-party tool. This can’t be modified in Rise.

When your course is ready, click the Publish Course button. Here you can modify the course duration, certificate availability, and library visibility.

Once it’s published to your library, enroll users and groups as usual. When they launch the course, it’ll open in a new window.

Course and learner reports are generated for your imported training just like with any course built in Rise. Question-level reporting is not currently available.

Step 4: Update Third-Party Training

Update imported third-party training by selecting the content you want to update from the course list. On the details page, under the course title, click Upload new version and follow the prompts. If the course isn't published, your content will be updated immediately once the new file is successfully uploaded. If it's been previously published, you must click Publish New Version for the changes to take effect.

If the upload isn't successful, delete the failed upload before trying again. Follow the error message link for further details.

Updating an imported course maintains all current enrollments and completion statuses but resets learners' progress—they'll start the course from the beginning the next time it launches.

You can also upload a fresh copy of your course as an entirely new course, as per Step 2, retaining none of the original's enrollments or reporting history. You'll need to manually unenroll users from the previous version and enroll them in the new version.


What’s an SCO?

A sharable content object (SCO) is the most granular piece of training in a SCORM package. It’s the smallest piece of content that your course can be broken down into. For Rise, it’s equivalent to a lesson.

Does Rise support multiple SCOs?

Yes. And if you have more than one SCO in a package, Rise will respect multiple completion requirements as set in your third-party tool before export. Please note, multiple SCOs are treated as individual lessons but Rise won't automatically navigate between them.

Can I import multiple courses at a time? How big can a course package be?

Only one course can be imported at a time and course packages can’t be larger than 5GB.

Why isn’t my third-party content displaying properly?

If you run into an issue with your imported third-party content, like a game in your content not working correctly, try testing the exported package’s validity with a third-party tool like SCORM Cloud. If it doesn’t have any issues there, chat us up and we’ll take a look.

Why won't my course open for my learners?

Modern browsers, especially Safari, have strict pop-up blocking restrictions. Learners will have to disable pop-up blocking for their supported browser in order to properly launch third-party content.

Why doesn't third-party content exported with Flash output work in Rise?

As of January 1, 2021, web browsers no longer run Flash content since Adobe has discontinued Flash. To properly display in Rise, your imported content must include HTML5 output. Check to make sure your authoring tool includes HTML5 support.

Can I host Storyline 360 content in Rise?

Yes! Just publish the content for LMS using SCORM 1.2 or 2004 output. Then follow the above steps to upload that package to Rise.

Can I make a change to a course I imported into Rise?

Content generated in third-party tools can’t be modified in Rise. If you need to make a change, you’ll have to do so in the original tool and re-import the course.

Can I revert to an earlier version of my course?

Rise doesn’t store earlier versions of courses and, when you upload a new version of an existing course, as per Step 4, the previous version is overwritten. We recommend saving local copies of your SCORM files if you anticipate needing to revert to earlier versions.

Can I add third-party training to a learning path?

Yes. You can include third-party content in learning paths just like any other course. Please note, third party content included in learning paths will still open in a new window when launched.

Is time to learn calculated for imported training?

No. If you’ve defined a time-to-learn value for the course in your third-party tool, that displays. Otherwise, Rise defaults to 30 minutes.

Why don't I see in-course progress listed?

While training created in Rise displays progress within a lesson, most third-party authoring tools don’t support this type of granular tracking when exporting to SCORM. One way to display granular tracking within a SCORM course is to build a progress bar into the course itself.

Why are some of my users’ completion scores listed in black instead of red or green?

Values listed in black indicate that the course is still in progress and there’s a completion parameter the user hasn’t yet completed (so Rise won’t show if they passed or failed the course). Once all parameters have been met, the score displays as expected.

Can I change the URL that displays when users launch third-party training?

For security purposes, the URL for all imported courses begins with and can’t be changed.

Is there a difference between SCORM 2004 and SCORM 1.2?

SCORM 2004 is newer and more robust than the aging SCORM 1.2 standard. SCORM 2004 provides full question and answer text in question-level reports while SCORM 1.2 truncates text. However, SCORM 2004 doesn't support passing grade scores. This value doesn't display for imported SCORM 2004 courses.

My imported content uses a method different than Rise courses to calculate quiz scores. Will question-level reporting reflect this?

Yes! Different calculations, such as weighted scores, are accurately reflected by question-level reporting.

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