Rise

<a href="#where-can-i-get-help">Where can I get help?</a>

<a href="#how-do-i-submit-a-feature-request">How do I submit a feature request?</a>

- <a href="#where-can-i-get-help">Where can I get help?</a>
- <a href="#can-i-call-you-for-help">Can I call you for help?</a>
- <a href="#why-cant-i-sign-in">Why can’t I sign in?</a>
- <a href="#how-do-i-submit-a-feature-request">How do I submit a feature request?</a>

You get personalized service with your Rise subscription, including:

Unlimited support conversations. Ask for help whenever you need it. Our Customer Happiness Specialists are available 24 hours a day, 7 days a week. Just email us at <a href="mailto:help@rise.com" rel="nofollow noopener noreferrer" target="_blank">help@rise.com</a> or click the chat support button in Rise. You'll receive an answer from a real person within a few hours.

User guides and support articles. Find instant answers in our <a href="https://help.rise.com">help center</a>.

Rise blog articles. Check out our <a href="https://blog.rise.com" rel="nofollow noopener noreferrer" target="_blank">blog</a> for practical, real-world tips for e-learning success and Rise announcements.

- Unlimited support conversations. Ask for help whenever you need it. Our Customer Happiness Specialists are available 24 hours a day, 7 days a week. Just email us at <a href="mailto:help@rise.com" rel="nofollow noopener noreferrer" target="_blank">help@rise.com</a> or click the chat support button in Rise. You'll receive an answer from a real person within a few hours.
- User guides and support articles. Find instant answers in our <a href="https://help.rise.com">help center</a>.
- Rise blog articles. Check out our <a href="https://blog.rise.com" rel="nofollow noopener noreferrer" target="_blank">blog</a> for practical, real-world tips for e-learning success and Rise announcements.

Check out our support policy <a href="https://help.rise.com/en/articles/3120744">here</a>.

We're super focused on providing an efficient support experience by helping users through chat and email.&nbsp;

There are a few reasons you might have trouble logging in to Rise, such as an outage or a firewall issue. <a href="https://help.rise.com/en/articles/3120743">See this article for solutions</a>.

If you still can't sign in, we want to help. Email us at <a href="mailto:help@rise.com" rel="nofollow noopener noreferrer" target="_blank">help@rise.com</a>.

It’s easy to submit a request. Start a conversation using the chat support button in Rise or send an email to <a href="mailto:help@rise.com" rel="nofollow noopener noreferrer" target="_blank">help@rise.com</a>. Learn more about the process <a href="https://help.rise.com/en/articles/3499993">here</a>.