Technical FAQs

Answers to your frequently asked technical questions

Anthony Karcz avatar
Written by Anthony Karcz
Updated over a week ago

Which web browsers are supported?

Rise works with most modern browsers. See this article for all Rise tech specs.

Do I need to add any domains to my allowlist other than

Port 443 is necessary to use Rise. And if your firewalls are blocking access to Rise, ask your IT staff to add to your allowlist. See this article for details.

Can I use a custom domain for my Rise account?

Yes, Rise supports the use of custom domains for your site. See this article for details.

Is my data safe in the cloud?

Yes. We’re serious about security. Rise services are hosted on Amazon Web Services (AWS) and replicated across separate and highly secure locations. Using PKCS (Public Key Cryptography Standard) #1 SHA-256 with 2048-bit RSA encryption, Rise encrypts data at rest as well as all network traffic into and out of AWS.

Rise has strong default settings and also gives you the option to authenticate with Google or require single sign-on (SSO) powered by SAML 2.0, built on Okta. Check out our white paper for details.

As part of our business continuity plans, in case of disaster, we practice routine data backup and recovery, backing up our data several times a day. We store backups in a redundant way and test recovery frequently to reduce the likelihood of data loss and minimize downtime in a large-scale disaster.

Rise complies with AICPA SOC2, California Consumer Privacy Act (CCPA), Privacy Shield, and General Data Protection Regulation (GDPR) standards.

Learn more about our commitment to security and privacy.

Does Rise support single sign-on (SSO)?

Yes it does! Email us at and we can get you set up. 

Does Rise support Google Sign-In?

Yes. If you don't see the Sign In With Google button on your login page, request it by emailing us at This feature is available only if you don't use SSO authentication.

How much storage space do I get?

There are no storage limitations for Rise. However much space you need to make awesome courses, you’ve got it. 

Can the Rise interface be localized in other languages?

The Rise user interface is available in English and can’t be localized. However, you can create courses in other languages. Learn more about translating courses.

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