- Which web browsers are supported?
- Do I need to whitelist any domains other than rise.com?
- Can I use a custom domain for my Rise account?
- Is my data safe in the cloud?
- Does Rise support single sign-on (SSO)?
- How much storage space do I get?
- Can the Rise interface be localized in other languages?
Which web browsers are supported?
Rise works with most modern browsers. See this article for all Rise tech specs.
Do I need to whitelist any domains other than rise.com?
Port 443 is necessary to use Rise. And if your firewalls are blocking access to Rise, ask your IT staff to whitelist
rise.com . See this article for details.
Can I use a custom domain for my Rise account?
Yes, support for custom domains is coming soon!
Is my data safe in the cloud?
Yes. We’re serious about security. Rise services are hosted on Amazon Web Services (AWS) and replicated across separate and highly secure locations. Using PKCS (Public Key Cryptography Standard) #1 SHA-256 with 2048-bit RSA encryption, Rise encrypts data at rest as well as all network traffic into and out of AWS.
Rise uses enterprise-grade authentication, built on Okta, and has strong default settings. You can also use single sign-on. Check out our white paper for details.
As part of our business continuity plans, in case of disaster, we practice routine data backup and recovery, backing up our data several times a day. We store backups in a redundant way and test recovery frequently to reduce the likelihood of data loss and minimize downtime in a large-scale disaster.
Rise complies with AICPA SOC2, Privacy Shield, and General Data Protection Regulation (GDPR) standards.
Does Rise support single sign-on (SSO)?
Self-service single sign-on support is coming soon. Until then, email us at firstname.lastname@example.org and we can get you set up.
How much storage space do I get?
There are no storage limitations for Rise. However much space you need to make awesome courses, you’ve got it.
Can the Rise interface be localized in other languages?
The Rise user interface is available in English and can’t be localized. However, you can create courses in other languages. Learn more about translating courses.