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How to Fix Embedded Web Content
How to Fix Embedded Web Content

Embedded content not displaying? Try this first.

Anthony Karcz avatar
Written by Anthony Karcz
Updated over a week ago

 Applies to these roles: Author, Reporter, Admin  

Embedded media is a great way to make your Rise courses shine. Sometimes getting that content to work properly takes a bit more than cutting and pasting a URL. Here are some common issues and ways to fix them.

Embedded Content Is Missing or Blank

Since Rise uses secure https , embedded content must also use https  to work properly. Make sure the source URL for your content starts with https —assuming the website that hosts your content supports it.

If your URL starts with https and your embedded content is still missing in Rise, test the URL in this security checker. Sometimes the hosting site is secure but the content itself isn’t. The security checker will let you know.

Invalid Embed Code

When you paste embed code into a Rise course, you might see this error message: Please enter a valid URL or iframe.

Here are a few tips for troubleshooting invalid embed code:

  • Make sure your embed code has opening and closing iframe tags: <iframe …></iframe> .

  • Don’t add text between or outside the opening and closing iframe tags. For example, this won’t work: <iframe …>Powered by Office Online.</iframe>.

  • Don’t use single quotes for iframe attributes. Use double quotes. Invalid: width='500px'. Valid: width="500px".

  • Don’t use curly quotes for iframe attributes. Use straight quotes. Invalid: width=“500px”. Valid: width="500px".

Non-Embedly Content Providers

For the most consistent results, use content from one of the hundreds of content providers supported by Embedly. These sites have agreed to have their content embedded in frames and will display as expected.

To add embedded content from non-Embedly sites to your lesson, try using the formula <iframe src="URL"></iframe>. Just replace the URL with the link for the content you want to embed. Success depends on whether the site you linked to allows their content to be embedded in frames. You might only see part of the content you’re trying to embed or you might not see any content at all!

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